Salesforce Administrator
Core
Provide day-to-day customer support, system configuration, routine maintenance, and troubleshooting for multiple Salesforce implementations across a university-wide CRM consulting service.
Role type
Salesforce Administrator (IC)
Builds
Custom objects, fields, automations, approval processes, and integrations for internal university customers.
Domain
Higher Education / CRM
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Salesforce configuration, custom objects/fields, Salesforce Flow, data management, report/dashboard creation, integration support, documentation
Preferred skills
Marketing Cloud/Pardot, AppExchange solutions, Agile/Jira, Higher Education experience
Technologies
Salesforce, Flow, Data Loader, Excel, Jira, AppExchange
Responsibilities
Maintain user roles, permissions, and security settings; create and manage custom objects and automations; maintain data integrity; support integrations; train users; research Salesforce updates; implement technical solutions.
Seniority
Mid-level, hands-on IC