Business Analyst
Core
Business Analyst supporting the CityTime system for ad hoc reporting, website maintenance, and business process documentation.
Role type
Business Analyst (Production Support)
Builds
CityTime reporting tools and Helpdesk website features
Domain
Public sector payroll administration
Deliverable
production ML models | product features | dashboards & analysis
Required skills
SQL, Visual Basic, functional analysis, User Acceptance Testing, business requirement analysis, use case creation, requirements documentation
Preferred skills
Enterprise systems development lifecycle knowledge, large-scale implementation experience, independent work capability
Technologies
SQL, Visual Basic, CityTime, Remedy, PMS, CHRMS
Responsibilities
Develop and maintain ad hoc reports for CityTime; Perform functional analysis and coding; Conduct User Acceptance Testing; Maintain CityTime Helpdesk website and Config viewer; Facilitate meetings and create business artifacts; Address user support requests
Seniority
Mid-level, hands-on IC
