ENROLLMENT SPECIALIST
Core
Enrolling low-income families for the Fair Fares public transit subsidy program by verifying eligibility, processing applications, and managing community outreach.
Role type
Enrollment Specialist (Community Associate)
Builds
Enrollment applications and participant lists for the Fair Fares program
Domain
Public sector / Social Services / Transportation subsidies
Deliverable
client delivery
Required skills
document verification, data entry, database navigation, public speaking, community outreach, confidentiality handling
Preferred skills
experience in community work or community-centered activities
Technologies
enrollment database, scanning equipment
Responsibilities
Verify and enroll participant referrals via walk-in, electronic, or telephone channels; review consumer documents for completeness and authenticity; navigate and update the enrollment database; scan authenticated documents; finalize and submit application packages; coordinate community outreach events and information sessions; respond to consumer inquiries regarding program requirements.