Senior CRM Solution Architect
Core
Provide architectural leadership for the agency's enterprise CRM platform supporting mission-critical licensing, investigations, enforcement, and regulatory operations.
Role type
Senior IC CRM Solution Architect
Builds
Enterprise CRM ecosystem (Dynamics 365, Dataverse, model-driven and Canvas Apps, Power Automate)
Domain
Public sector / Government / CRM Modernization
Deliverable
production ML models | product features | infrastructure
Required skills
Solution architecture, Integration patterns, Data modeling, Security frameworks, DevOps pipeline design, Technical risk assessment, Cloud readiness, Power Platform best practices
Preferred skills
Hands-on development of high-complexity components (plugins, integration services), Reference/master data governance, ALM practices
Technologies
Microsoft Dynamics 365, Dataverse, Power Platform, Power Automate
Responsibilities
Define and govern integration patterns, Establish end-to-end solution architecture, Provide architectural guidance on CRM configurations, Lead data modeling and reference/master data governance, Conduct design reviews and assess technical risks, Produce architectural documentation and reference models
Seniority
Senior, hands-on IC