Ryan Long Fellowship
Core
Assist the NYC Public Advocate's Office in managing constituent complaints and serving as a liaison between residents and city agencies.
Role type
Public Service Fellow (Constituent Services)
Builds
Constituent service resolutions and agency responsiveness improvements
Domain
Local Government / Public Administration
Deliverable
client delivery
Required skills
Case management, constituent outreach, data entry, report writing, interpersonal communication
Preferred skills
Bilingual/multilingual proficiency
Responsibilities
Intake calls and in-person meetings with constituents, advocate for residents to resolve issues, follow up with agencies and constituents, maintain constituent services database, represent the Public Advocate at events
Seniority
Undergraduate/Graduate Student Fellow
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