DEPUTY DIRECTOR
Core
Oversee day-to-day operations of the Adult Family Intake Center, managing staff, investigations, and the application/eligibility process for families seeking temporary housing assistance.
Role type
Senior administrative director of social services (Deputy Director)
Builds
Shelter intake and assessment services for adult families
Domain
Public sector social services / homelessness prevention
Deliverable
client delivery
Required skills
staff supervision, investigation management, policy interpretation, program evaluation, facility operations oversight, regulatory compliance
Preferred skills
experience with CARES implementation, fraud detection, multi-agency coordination
Technologies
None stated
Responsibilities
Supervise the Intake Unit and client flow; manage diverse staff of investigators and support personnel; plan and direct investigations into fraudulent practices; monitor referrals to HRA, Diversion, and NoVA units; oversee building operations and facility management; ensure compliance with federal and state mandates.
Seniority
Senior, hands-on IC