DIRECTOR, BOROUGH OFFICE (BROOKLYN)
Core
Manage Brooklyn North Borough office operations for Adult Protective Services (APS), overseeing eligibility determinations, case processing, eviction prevention, and preventive services for vulnerable adults.
Role type
Senior IC administrative director of social services
Builds
APS service delivery systems, case management workflows, and statistical reporting for state reimbursement
Domain
Public sector social services / Adult protective services
Deliverable
client delivery
Required skills
Program management, staff supervision, policy implementation, case record review, inter-agency coordination, performance analysis, audit response preparation
Preferred skills
Training strategy development, statistical reporting, policy formulation
Technologies
None stated
Responsibilities
Oversee borough office operations for APS services including undercare, assessment, eviction, and preventive services; Direct staff processing of client cases for eligibility determination; Coordinate with other city departments (HPD, NYCHA, Marshals, Health); Monitor case records for compliance and recertification; Prepare statistical reports for state reimbursement; Analyze program effectiveness and recommend policy improvements.
Seniority
Senior, hands-on IC
