EAP Counselor
Core
Confidential problem-solving program providing mental, emotional, and social resources to NYC employees and their dependents, including direct counseling, case management, and resource development.
Role type
EAP Counselor (Clinical & Administrative)
Builds
Confidential case records, treatment plans, outreach programs, and community resource databases
Domain
Public Sector / Employee Assistance / Mental Health
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Clinical assessment, case management, treatment planning, insurance carrier interface, confidentiality management, supervisor consultation, community resource mapping, workshop/presentation development
Preferred skills
Experience in community work or community-centered activities
Technologies
None stated
Responsibilities
Conduct client intakes, formulate assessments and treatment plans, provide case management and follow-up, interface with insurance carriers and treatment providers, create and maintain confidential case records, consult with supervisors on employee performance issues, participate in clinical and administrative meetings, develop outreach programs
Seniority
Mid-level IC (requires 2 years experience or equivalent)