Patient Account Representative
Core
Facilitate procedural requirements in the billing and claims department, including data elements, insurance verification, authorization for services, and collections for patient portions.
Role type
Patient Account Representative (Medical Billing & Collections)
Builds
Patient account resolutions and insurance claim processing
Domain
Healthcare / Medical Billing
Deliverable
client delivery
Required skills
Medical billing and coding knowledge, Insurance verification, Prior authorization processing, Collections management, Discrepancy resolution, Insurance regulations knowledge
Preferred skills
Microsoft Office proficiency, Waystar system experience, 1-2 years medical billing experience
Responsibilities
Resolve billing and payment issues with patients, Process payments and refunds, Review and update patient insurance information, Communicate with insurance companies for authorizations and coverage verification, Follow up on unpaid claims and denials, Maintain accurate patient account information, Collaborate with departments to improve reimbursement processes