Director, Services Lead - Automation & Digital Transformation
Core
Lead complex, cross-functional programs to drive the delivery, optimization, and adoption of automation and digital services for rail customers, improving operational performance and reliability.
Role type
Senior IC program director (digital transformation & services)
Builds
Automation and digital service programs (analytics, telematics, asset performance) for rail customers
Domain
Rail transportation / Industrial automation / IoT
Deliverable
production ML models | product features | client delivery
Required skills
Program leadership, customer engagement, financial/commercial awareness, technical fluency in data/analytics/cloud, rail/transportation/industrial automation experience
Preferred skills
Azure/cloud platforms, PMP/Agile certifications
Technologies
Cloud platforms, data platforms, telematics, predictive analytics
Responsibilities
Define and evolve automation service strategy; serve as trusted advisor to customer stakeholders; build long-term relationships for value realization; partner with engineering for scalable solutions; lead delivery and optimization of service programs; manage multi-workstream initiatives; establish program governance and reporting; monitor financial performance; lead business reviews; support customer adoption via change management.
Seniority
Director, strategic program leadership