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Customer Service Representative

New York City, NY, us💼 Full-time🗓 2026-08-13 → 2026-09-28

Core

Provide high-volume customer service and process licensing applications for businesses in New York City.

Role type

Customer Service Representative (Clerical)

Builds

Licensing records and compliance documentation for over 45,000 businesses

Domain

Public sector / Government / Consumer Protection

Deliverable

client delivery

Required skills

Data entry, telephone communication, email correspondence, mathematical computations, policy adherence

Preferred skills

Interagency communication, seminar attendance

Technologies

None specified

Responsibilities

Check records for accuracy and conformity with policy, process payments, answer calls and emails, assist applicants with interagency outreach, attend trainings

Seniority

Entry-level

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