Deputy Director, Clinical Operations Implementation & Improvement, Bureau of Public Health Clinics
Core
Lead clinical operations implementation, quality improvement, and strategic planning for NYC public health clinics serving diverse populations.
Role type
Senior IC clinical operations manager (implementation & improvement)
Builds
Clinical service delivery workflows, quality improvement initiatives, and operational strategies for public health clinics
Domain
Public health / Clinical operations / Healthcare administration
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic planning, project management, process improvement (Lean/Six Sigma), team leadership, stakeholder engagement, data analysis, regulatory compliance knowledge, change management
Preferred skills
PMP certification, Six Sigma certification, experience in hospital/FQHC/managed care settings, experience with EHR systems
Technologies
Microsoft Office Suite, EHR systems, data analytics platforms
Responsibilities
Develop and execute clinical operations strategy, lead implementation roadmaps for new programs, oversee end-to-end project delivery, drive quality improvement initiatives, manage multidisciplinary teams, engage with community and executive stakeholders
Seniority
Senior, hands-on IC with leadership responsibilities