DEPUTY DIRECTOR, BOROUGH OFFICE (QUEENS)
Core
Senior leadership role directing the daily operations of the Adult Protective Services (APS) Borough Office in Queens, ensuring safety and resource stability for vulnerable adults through case management, eviction prevention, and preventive services.
Role type
Senior IC administrative director (social services)
Builds
Case management workflows, eviction prevention interventions, and preventive service programs for vulnerable adults
Domain
Public sector social services / Adult Protective Services
Deliverable
client delivery
Required skills
Case management, staff supervision, eviction prevention coordination, regulatory compliance, statistical reporting, inter-agency liaison
Preferred skills
Experience with financial management services, knowledge of state guidelines, field visit coordination
Technologies
None stated
Responsibilities
Direct and supervise social service staff processing cases for APS clients; manage assessment processes and ensure case plans are formulated within 30 days; coordinate eviction activities and linkages with legal and health agencies; monitor Preventive Service Program performance and conduct field visits; maintain contact with City and state agencies; review and analyze case records for compliance; develop statistical reports on unit activity and productivity.
Seniority
Senior, hands-on IC