Manager – Indirect Sourcing (Buy Desk Operations)
Core
Lead Buy Desk operations supporting global stakeholders, manage a team of analysts, and drive Procure-to-Pay (P2P) process excellence.
Role type
Manager, Buy Desk Operations (Procure-to-Pay)
Builds
End-to-end Procure-to-Pay processes and operational reporting
Domain
Procurement / Shared Services
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
People leadership, Procure-to-Pay process expertise, Stakeholder management, SLA/KPI performance management, Continuous improvement, Supplier onboarding, PO lifecycle management, Global collaboration, Change management, Analytics and reporting
Preferred skills
Indirect procurement operations, ERP platforms (SAP, Oracle, Coupa, Ariba, JDE, HICX), Lean Six Sigma, Global shared services or CoE environments
Responsibilities
Lead and develop a team of Buy Desk Analysts and Senior Analysts; Own day-to-day Procure-to-Pay (P2P) operations; Manage stakeholder relationships and escalations; Drive SLA, KPI, productivity, quality, and compliance performance; Lead continuous improvement and automation initiatives; Support supplier onboarding, PO lifecycle management, and issue resolution; Partner with Sourcing, Finance, AP, and Business teams globally; Provide operational reporting, governance, and business insights; Ensure adherence to procurement policies and controls; Support global transformations, migrations, and process standardization efforts
Seniority
Manager, people leadership