DESKTOP SUPPORT SPECIALIST
Core
Plan, coordinate, and implement desktop modernization, endpoint management, OS deployments, and lifecycle refresh activities to ensure reliable enterprise computing services.
Role type
Senior IC Desktop Support Specialist / IT Project Specialist
Builds
Enterprise desktop infrastructure, endpoint management platforms, and standardized computing services
Domain
Public sector IT / Desktop Engineering
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Endpoint management, OS deployment, software packaging, project coordination, stakeholder collaboration, technical resource monitoring, lifecycle planning
Preferred skills
Microsoft Intune administration, Microsoft Configuration Manager (SCCM) administration, hardware standardization, imaging
Technologies
Microsoft Intune, Microsoft Configuration Manager (SCCM)
Responsibilities
Plan and implement desktop modernization initiatives; Lead enterprise desktop deployment and lifecycle replacement projects; Administer enterprise endpoint management platforms; Collaborate with technical teams and business stakeholders to deliver solutions
Seniority
Senior, hands-on IC with project leadership