HOUSING COURT PROCESSING TEAM SUPERVISOR
Core
Supervise a team of Benefits Opportunity Specialists (BOS) handling eligibility determination, housing services, and application processing for individuals and families in need to promote self-sufficiency.
Role type
Supervisory Associate Benefits Opportunity Specialist (Housing Court Processing Team Supervisor)
Builds
Eligibility determinations, housing intervention plans, and case management services for at-risk and homeless populations
Domain
Social services / Public administration / Housing assistance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team supervision, application review and sign-off, statistical reporting, audit preparation, case consultation, policy instruction, workflow facilitation, client interview supervision, housing needs assessment
Preferred skills
Program development, quantitative analysis, research skills
Technologies
None stated
Responsibilities
Supervise team of BOS workers handling new applications, closed cases, and reopens; Assign applications and review recommendations; Prepare daily/weekly reports and monthly audits; Conduct case consultations and team conferences; Facilitate workflow for emergency/special situations; Supervise staff interviewing homebound clients and homeless tenants; Develop anti-eviction/housing intervention plans
Seniority
Mid-level supervisor (requires 1 year in current title or 3 years experience)