Warranty Auditor - Automotive
Core
Conduct deep-dive audits of dealer warranty processes, corporate identity compliance, and ISO certification standards for automotive manufacturers.
Role type
Senior IC warranty auditor (automotive)
Builds
Warranty process improvements, CI compliance reports, ISO audit findings
Domain
Automotive After Sales / Quality Assurance
Required skills
Warranty procedure expertise, Workshop process knowledge, Automotive technical diagnostics, ISO 9001 & 14001 standards, Corporate Identity requirements, MS Office proficiency
Preferred skills
Technical background in automotive sales/after sales, Experience building dealer relationships
Technologies
MS Office (Word, Excel, PowerPoint)
Responsibilities
Analyze historical warranty cost performance, Manually assess selected claims and documentation, Evaluate service/sales/parts processes and staff performance, Advise dealers on best practices to meet production requirements, Support dealer staff in implementing new processes, Prepare detailed audit reports with inefficiencies and training needs, Present results to senior dealer management, Audit CI and dealer processes per manufacturer standards, Check ISO procedures and advise on management
Seniority
Senior, hands-on IC