CRM Leased Housing Senior Developer
Core
Design and implement specialized CRM features for tenant leasing, rent subsidies, and landlord management within the NYC Housing Authority's Leased Housing business unit.
Role type
Senior CRM Developer (Siebel)
Builds
Scalable CRM solutions for housing authorities
Domain
Public sector housing administration
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Siebel CRM development, XML Converter, Integration Objects, Web Services, EAI processes, batch job scheduling, SRF deployment pipelines, data masking, tokenization, security protocol implementation
Preferred skills
Knowledge of HUD Leased Housing guidelines, experience with Enterprise Architecture
Technologies
Siebel CRM, XML Converter, Integration Objects, Web Services, EIM
Responsibilities
Design and implement specialized features including tenant leasing processes and rent subsidy calculations; Translate complex business requirements into technical configurations; Optimize system performance and data integrity; Manage development project timelines and resource allocation; Integrate Siebel CRM with other systems and third-party applications; Develop custom Siebel interfaces for bidirectional data flow; Schedule and monitor batch jobs and EIM processes; Implement automated SRF deployment pipelines; Design and implement data masking and tokenization strategies for PII compliance; Partner with Infrastructure and Security teams to implement advanced security protocols.
Seniority
Senior, hands-on IC