German-Speaking Warranty Assessor
Core
Assess warranty claims, authorize repairs, and manage IDS tickets for automotive clients while ensuring compliance with warranty processes and market standards.
Role type
Warranty Assessor (Automotive After-Sales)
Builds
Warranty claim decisions and repair authorizations for vehicle manufacturers and retailers
Domain
Automotive After-Sales / Warranty Management
Deliverable
client delivery
Required skills
Automotive parts knowledge, warranty regulations expertise, technical manual interpretation, claim data analysis, customer interaction, KPI tracking
Preferred skills
Aftersales automotive environment experience, additional languages
Technologies
IDS ticketing systems, warranty management systems
Responsibilities
Claim assessment, Authorize repairs, Ticket treatment, Reporting, Customer interaction and representation, Team support
Seniority
Mid-level IC
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