Floor Supervisor Casino
Core
Oversee assigned table games and supervise team members to ensure safety, gaming integrity, and regulatory compliance.
Role type
Floor Supervisor (Casino)
Builds
Table game operations and player experience
Domain
Gaming / Hospitality
Deliverable
client delivery
Required skills
Table game rules and procedures, gaming regulations compliance, financial transaction verification, gaming management systems, customer relations, staff supervision, performance evaluations, equipment integrity inspection
Preferred skills
Prior supervisory experience in gaming, player tracking software proficiency, responsible gaming certification
Technologies
Gaming management systems, player tracking software
Responsibilities
Monitor operations and ensure compliance in the gaming area, calculate and verify gaming payoffs, enforce gaming regulations and company policies, process player credit issuance, provide coaching and professional development to dealers, conduct annual performance evaluations, inspect gaming equipment integrity, address customer concerns
Seniority
Individual Contributor, Supervisory