Genetec System Administrator
Core
Managing and maintaining Genetec Security System infrastructure including servers, storage, cameras, and door access controls for juvenile justice facilities.
Role type
Senior Genetec Systems Administrator
Builds
Enterprise federated Genetec security system for multiple sites
Domain
Public sector juvenile justice / Physical security
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Genetec server and storage administration, SQL mirroring and fail-over configuration, automated backup implementation, user account and permission management, system architecture design, change management, vendor liaison, incident reporting, on-call support, hardware/software troubleshooting, project planning, documentation, training
Preferred skills
MS Visio, watermark and encryption add-ons, mobile features, capacity tracking
Technologies
Genetec, SQL, MS Visio
Responsibilities
Plan, design, install, configure, secure, maintain, and support all Genetec servers and storage infrastructure; Architect and design the enterprise federated Genetec security system for multiple sites; Implement and manage Genetec occupancy management system; Analyze and monitor server resources utilization; Set up the highest level of redundancy using SQL mirroring, fail-over directory features, archive transfers, and automate database backups; Arrange Genetec recording schedules with various resolutions; Manage Genetec user accounts, privileges and permissions, and roles with redundancy; Assemble and configure automated monitoring stations; Put together on demand and scheduled reports on a daily, weekly, and monthly basis; Maintain activity and audit log repository to generate usage and audit reports; Work with maps and mobile features in Genetec and construct watermark and encryption add-ons; Develop, validate, and implement an overall strategy for system upgrades and patching Genetec servers; Create, test, implement, and maintain a standard image for Genetec client installation for desktops; Ensure that all changes to the environment adhere to established Change Management policies and procedures; Work closely with various teams such as the infrastructure team, technical support, database administrators, system administrators, facilities, and program areas to resolve Genetec system issues; Evaluate new security systems requirements for Genetec solutions; Produce and maintain Genetec server and storage architecture diagrams using MS Visio; Lead and develop comprehensive project plans for Genetec security projects; Evaluate and recommend Genetec technology solutions to support business needs; Put up and monitor system alerts using the built-in Genetec features to provide 24x7 support and high availability; Liaise with vendors to troubleshoot technical issues; Follow the communication protocol for system failures/outages and file incident reports; Escalate major hardware/software problems to senior IT staff; Respond to Service Desk tickets related to the Genetec environment; Prepare system configurations and management/support documentation and provide training and knowledge transfer to other team members as needed; Maintain inventory of Genetec infrastructure - hardware and software assets; Available for on-call duty as needed; Willing to work nights, weekends, and holidays; May be required to work mandatory overtime
Seniority
Senior, hands-on IC