IT Infrastructure Analyst
Core
Supporting, maintaining, and enhancing IT infrastructure including hardware, software, and network systems for a manufacturing environment.
Role type
IT Infrastructure Analyst
Builds
Production IT infrastructure, network systems, and data storage solutions
Domain
Manufacturing / IT Infrastructure
Deliverable
infrastructure
Required skills
Windows OS administration, network troubleshooting, hardware repair, data backup management, security policy implementation, user account management, disaster recovery planning, documentation, project coordination
Preferred skills
Cisco Switches/Wireless/ISE, VOIP Phone Systems, Firewalls, VPN, SANS, Exchange 2016-2019, Security Gateways, endpoint Security, Patch Management, cloud computing (Azure), virtualized environments (Hyper-V)
Technologies
Windows, Cisco, Exchange, Azure, Hyper-V, SANS
Responsibilities
Install, configure, test, and maintain Windows operating systems and application software; Diagnose and troubleshoot hardware and software issues for network devices, desktops, laptops, and servers; Perform scheduled and emergency maintenance on IT hardware; Assist with network infrastructure setup, monitoring, and troubleshooting; Monitor system performance and implement performance tuning; Manage user accounts, permissions, and access control; Implement and manage data backup systems; Support cybersecurity initiatives by implementing security policies; Document configurations, processes, and system changes; Support IT projects related to infrastructure upgrades and system migrations; Provide technical support to employees to resolve IT-related issues
Seniority
Mid-level, hands-on IC