VOR Agent- Automobile
Core
Support dealership network by expediting service parts orders, managing order status, and facilitating dealer-to-dealer sales within Stellantis systems.
Role type
Operations agent (automotive parts expediting)
Builds
Expedited service parts orders and dealer-to-dealer sales
Domain
Automotive parts supply chain and dealership operations
Deliverable
client delivery
Required skills
Automotive technical background, knowledge of vehicle service parts release processes, customer service experience, PC literacy, analytical ability
Preferred skills
Experience in automotive dealership operations, experience with vehicle service parts release processes
Technologies
Stellantis case management tool, parts catalog, parts inventory management, supply chain tools, MS Word, Excel, PowerPoint
Responsibilities
Support dealership network on request related to expediting service parts orders, upgrade order status, place requests on dealer behalf, handle dealer-to-dealer sales
Seniority
Entry-level to Junior