Quality Manager (OCONUS)
Core
Develop, implement, and maintain a comprehensive Quality Management System (QMS) for a $50M/year O&M and life support services contract in the Middle East.
Role type
Senior Quality Manager (O&M/LSS)
Builds
Quality Management System (QMS) aligned with ISO 9001 for three geographically dispersed sites
Domain
Defense and government services, Operations & Maintenance (O&M), Life Support Services (LSS)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
QMS development and implementation, ISO 9001 compliance, internal and external audit execution, CAPA management, KPI/SLA monitoring, root cause analysis, risk mitigation, stakeholder collaboration
Preferred skills
Certified Quality Auditor (CQA), Six Sigma, U.S. Government contracting knowledge, experience in austere environments
Technologies
ISO 9001, CAPA frameworks, audit tools
Responsibilities
Develop and maintain QMS aligned with ISO 9001; conduct internal audits and site inspections; track and close audit findings and CAPAs; define and monitor KPIs and SLAs; prepare quality reports for leadership and clients; support incident investigations and root cause analyses; promote a culture of quality and safety; collaborate with site managers and clients to resolve quality issues
Seniority
Senior, hands-on IC