Product Manager
Core
Define product direction and drive execution for core voice experiences, automation capabilities, and real-world product behavior for Flip's AI voice platform serving eCommerce and healthcare clients.
Role type
Senior Product Manager (Voice AI & Automation)
Builds
Voice AI systems, customer automation workflows, and real-time decisioning platforms
Domain
Voice AI, Customer Experience, Healthcare, Retail
Deliverable
product features
Required skills
Product strategy, AI system design, API integration, data-driven decision making, stakeholder management, requirements specification, QA collaboration, go-to-market alignment
Preferred skills
Experience with high-stakes user actions, complex workflow automation, edge case analysis, fast-paced product delivery
Technologies
Voice AI, APIs, real-time decisioning systems
Responsibilities
Define product direction and scope for voice automation features, collaborate with engineering to set priorities and specs, work with customers to showcase value and adoption, align with marketing on feature rollout, ensure high standards for usability and coherence
Seniority
Senior, hands-on IC
