Technical Business Analyst
Core
Bridge business needs and technical solutions for enterprise-scale digital programs, focusing on Adobe Experience Manager (AEM) and enterprise Web Content Management (WCM) platforms.
Role type
Senior Technical Business Analyst (Enterprise CMS/WCM)
Builds
Functional specifications, user stories, acceptance criteria, process flows, and audit-ready governance documentation for AEM/WCM implementations.
Domain
Enterprise Digital Platforms / Web Content Management (WCM)
Deliverable
product features
Required skills
Requirement elicitation and documentation, AEM/AEMaaCS functional expertise, Agile/Scrum backlog management, Integration workflow analysis (CRM, DAM, Analytics, Identity, Payments), Test case design and defect triage, Multi-brand governance and compliance workflows.
Preferred skills
Adobe Commerce (Magento) experience, API/microservices architecture knowledge, Cloud-native and DevOps workflows, Adobe Experience Cloud solutions (Analytics, Target, Launch).
Technologies
Adobe Experience Manager (AEM/AEMaaCS), Sitecore, Drupal, JIRA, Confluence, Adobe Experience Cloud
Responsibilities
Collaborate with stakeholders to elicit and validate requirements; Translate business needs into functional specs and user stories; Act as functional SME for AEM components, templates, and integrations; Partner with architects to align requirements with enterprise integration patterns; Produce audit-ready documentation including BRDs and traceability matrices; Support QA/UAT teams with test case design and requirement traceability.
Seniority
Senior, hands-on IC