Client Services Manager – Queensland
Core
Managing a portfolio of commercial cleaning accounts, ensuring client needs are met, maintaining cleaning standards, and driving revenue growth.
Role type
Senior Client Services Manager
Builds
Commercial cleaning services for multiple sites
Domain
Commercial Cleaning
Deliverable
client delivery
Required skills
Commercial cleaning account management, site inspection, client relationship management, staff coordination, revenue growth strategies, performance reporting, industry regulations knowledge
Preferred skills
Microsoft Office, CRM software proficiency
Responsibilities
Manage portfolio of commercial cleaning accounts, serve as main point of contact for clients, conduct regular site inspections, coordinate cleaning schedules and staffing, develop strategies for client retention and growth, prepare performance reports
Seniority
Senior, hands-on management