Service Operations Specialist
HybridNo visa sponsorship
Core
Provide subject matter expertise and operational support for Client Account Maintenance (CAM) processes, procedures, and initiatives to clients, advisors, and business partners.
Role type
Senior IC service operations specialist
Builds
Operational support and issue resolution for complex client and advisor servicing matters
Domain
Financial services / Client service operations
Required skills
CAM process expertise, coaching team members, risk management, audit and quality assurance, process improvement, stakeholder partnership, operational analysis, capacity management, change implementation
Preferred skills
Financial services industry experience, Ameriprise customer policies knowledge