Job
Core
Own the performance, scalability, reliability, and economics of the global payments ecosystem, executing strategy across processing, acquiring, and routing.
Role type
Senior Director of Payment Operations
Builds
Global payments strategy and resilient payment operations
Domain
Fintech / Payments
Required skills
Payments strategy, Acquirer/Processor management, Payment economics, Authorization optimization, Routing strategies, Fraud/Compliance partnership, Team leadership, Stakeholder negotiation, Data analysis, Cross-functional collaboration
Preferred skills
Multi-acquirer/orchestration experience, High-volume subscription/marketplace payments, Multi-currency operations, Card-network rules knowledge, SQL proficiency
Technologies
SQL, Tokenization, 3DS/SCA, Orchestration platforms
Responsibilities
Execute global payments roadmap and geographic expansion; Manage relationships with acquirers, processors, and card networks; Optimize multi-acquirer setups for redundancy and pricing; Drive authorization rates via decline analysis and experimentation; Own payment economics and negotiate partner terms; Partner with Risk/Compliance to balance fraud prevention and approval rates; Ensure stable operations and incident management; Lead and develop the payments team.
Seniority
Senior, hands-on IC with leadership responsibilities
