JUNIOR BUSINESS CLIENT SERVICES MANAGER (f/m/d)
Core
Provide excellent service and business support to external and internal stakeholders, acting as a first point of contact for clients on a global FX trading platform.
Role type
Junior Business Client Services Manager
Builds
Client onboarding, system trainings, and workflow improvements for a large FX trading platform
Domain
Fintech / Foreign Exchange (FX) trading
Deliverable
client delivery
Required skills
analytical abilities, problem-solving, communication, integrity, adaptability, MS Office proficiency
Preferred skills
prior client services experience, additional languages beyond English
Responsibilities
Manage and escalate incoming client requests, ensure smooth client onboarding, conduct system trainings, maintain client relationships, document and improve workflows, participate in quality assurance testing, advise internal teams
Seniority
Junior, first previous working experience (via careerplan.io/jobs/363295-junior-business-client-services-manager-fmd-at-360-treasury-systems-ag)
