Solution Engineer
Core
Own the full end-to-end onboarding lifecycle for new Justt customers, configuring the AI-driven chargeback platform to match business models and ensuring successful go-live.
Role type
Senior Solution Engineer (Onboarding & Implementation)
Builds
End-to-end customer onboarding projects, PSP integrations, and data configurations for the chargeback platform
Domain
Fintech / Payments / Chargeback Operations
Deliverable
product features
Required skills
Project management, PSP integration knowledge, API understanding, data mapping, SQL/data validation, chargeback domain expertise, cross-functional coordination
Preferred skills
SaaS implementation experience, fintech background, technical aptitude
Technologies
APIs, PSPs, SQL
Responsibilities
Lead full onboarding projects from requirements to go-live; Configure product settings based on customer business models; Guide customers through PSP connection and API integration; Validate data completeness and correctness; Monitor post-launch performance and escalate issues
Seniority
Mid-Senior, hands-on IC
