Administration Assistant
Core
Providing general administrative support to a council team, handling customer enquiries, and managing data and documentation.
Role type
Administration Assistant
Builds
Council services and internal documentation systems
Domain
Public Sector / Local Government
Deliverable
dashboards & analysis
Required skills
Data entry, document management, customer service, scheduling, invoice processing, database maintenance
Preferred skills
Experience with TechOne, Content Manager/TRIM, Authority, or Pathway systems
Responsibilities
Responding to customer enquiries via phone and email, processing forms and applications, updating customer information in council systems, assisting with meeting coordination and scheduling, supporting invoice and purchase order processing, directing enquiries to relevant departments
Seniority
Mid-level, 2+ years experience