Experience Product Manager
Core
Define and deliver customer-centric digital journeys and experiences for patients and providers in healthcare diagnostics, ensuring alignment between business, user, and technology needs.
Role type
Product Manager (Customer & Digital Experience)
Builds
End-to-end customer journeys and digital experiences across multiple touchpoints
Domain
Healthcare diagnostics and digital health
Deliverable
product features
Required skills
Roadmap definition, service design, backlog management, OKR definition, stakeholder management, agile/scrum, data analysis, user story creation, feature prioritization
Preferred skills
Healthcare domain knowledge, service design operations, business analysis, process flow definition
Technologies
Microsoft Office
Responsibilities
Define journey-level OKRs and measure reporting, produce service design deliverables like blueprints, coordinate inter-squad dependencies, prioritize backlog based on strategy and data, review and accept squad work, lead feature demos
Seniority
Mid-level, hands-on IC