Associate Manager, Customer Supply Chain
Core
Connects Voice of Customer with SC Johnson Commercial, Customer Fulfillment, Demand and Supply Planning, and Logistics operations to enable business growth and superior customer experience.
Role type
Associate Manager, Customer Supply Chain
Builds
Customer strategies, Joint Business Plans, and supply chain components of customer contracts.
Domain
Consumer Goods / Supply Chain Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Supply chain strategy, Collaborative Planning Forecasting and Replenishment (CPFR), exception management, root-cause analysis, process improvement, cost optimization, stakeholder management
Preferred skills
Lean Six Sigma certification, Lean practices, Project Management
Technologies
Excel (VLOOKUP, PIVOT)
Responsibilities
Translate ASEAN/Indonesia priorities into customer and market strategies; Serve as a Supply Chain interface for priority customers; Align customer and SC Johnson views of demand, forecasts, and inventory; Establish proactive risk alerts and exception routines; Diagnose and improve the customer order-to-delivery flow; Identify and track cost-saving opportunities.
Seniority
Mid-level Manager