Customer Service Consultant
Core
Trusted advisor delivering exceptional customer experiences across phone, email, and digital channels while identifying opportunities to recommend additional services.
Role type
Customer Service Consultant (Sales & Support)
Builds
Customer relationships and additional service bookings
Domain
Pest control / Facility services
Deliverable
product features
Required skills
Communication, problem solving, relationship building, organization, adaptability, multitasking, consultative selling
Preferred skills
Customer service, hospitality, retail, contact centre, or sales experience
Responsibilities
Deliver customer service across multiple channels, resolve enquiries, coordinate bookings, recommend additional services, achieve sales targets
Seniority
Individual Contributor
