Front Office Reception/Patient Coordinator
Core
Welcome patients, manage scheduling, and guide them through the dental treatment journey from enquiry to conversion.
Role type
Front office receptionist / Patient Coordinator
Builds
Patient journey from enquiry to treatment conversion
Domain
Healthcare / Dental
Deliverable
client delivery
Required skills
appointment scheduling, phone and online enquiry handling, record keeping, patient consultation, sales conversion, relationship building
Preferred skills
guiding decision-making, treatment plan management, follow-up communication, clinic performance contribution