Sr. Analyst, Customer Fulfillment (Base de Talentos)
Core
Lead and optimize customer order management processes to ensure efficient and on-time execution, serving clients across Latin America.
Role type
Senior Analyst, Customer Fulfillment
Builds
Order management workflows and inventory allocation strategies
Domain
Consumer goods / Supply Chain
Required skills
Order processing, Inventory allocation, Data analysis, Process optimization, Stakeholder coordination, Problem resolution
Preferred skills
SAP (SAP4HANNA), Power BI, RPA, PowerApps, Portuguese
Technologies
SAP, Power BI, RPA, PowerApps, Excel
Responsibilities
Manage purchase order intake and processing; Execute standard order management processes; Optimize Case Fill Rate (CFR) via inventory allocation; Coordinate deliveries with clients and distribution; Resolve delivery process issues; Improve reports and KPIs through data analysis; Collaborate on creating standardized manuals and procedures.
Seniority
Senior, hands-on IC