Critical Environment Technician Manager
Core
Manage and oversee critical environment operations for Microsoft's global datacenter portfolio, ensuring the reliability of foundational technologies for cloud services.
Role type
Senior IC facility operations manager (data center critical environment)
Builds
High-availability cloud infrastructure (Azure, Office 365, Xbox, Bing) supporting over 1 billion customers
Domain
Data Center Operations / Critical Infrastructure
Deliverable
production ML models | infrastructure
Required skills
People management, equipment operations oversight, incident response leadership, maintenance planning, safety compliance, third-party vendor coordination, troubleshooting, root cause analysis
Preferred skills
Advanced technical expertise in specific equipment disciplines, extensive mission-critical services experience, leadership of large teams
Technologies
CMMS, telemetry systems, control systems, HVAC systems, electrical systems, mechanical systems, generators
Responsibilities
Coach and develop team members to model company values and achieve objectives; Oversee inspection and maintenance of critical facility equipment (HVAC, electrical, mechanical, generators); Lead onsite incident response teams for abnormal conditions; Guide and perform maintenance and repairs following standard operating procedures; Ensure adherence to safety and security requirements including job hazard assessments; Coordinate third-party contractor activities and site access; Analyze performance data and generate reports to identify trends and outstanding work orders
Seniority
Senior, hands-on IC with people management responsibilities
