Healthcare Advocate (New Grad / Early Career Talent)
Core
Resolve complex medical billing and insurance cases end-to-end, advocating for users to correct errors, negotiate bills, and navigate the healthcare system.
Role type
Healthcare Advocate (New Grad / Early Career)
Builds
Granted platform empowering Americans to take charge of their healthcare
Domain
Healthcare / Insurance / Patient Advocacy
Deliverable
client delivery
Required skills
Problem-solving through ambiguity, Written communication, Persistence, Case investigation, Process improvement, Healthcare system navigation
Preferred skills
Experience with EOBs, Health policy knowledge, Startup environment experience
Responsibilities
Contact providers and insurers to verify coverage and correct billing issues, Investigate and triage issues across benefits, eligibility, claims, and billing codes, Advocate for users by pushing cases forward with strong documentation, Partner with Product and Engineering to turn case patterns into product improvements, Continuously learn healthcare regulations and internal playbooks
Seniority
New Grad / Early Career