Solutions Engineer (Product Expert) | Housing
Core
Act as a technical representative for the Housing product line, conducting discovery sessions, providing product demonstrations, and guiding implementations for new clients.
Role type
Solutions Engineer (Product Expert)
Builds
Self-serve launch tools and internal launch settings for the Housing product
Domain
SaaS / PropTech (Housing)
Deliverable
product features
Required skills
Product development and launch processes, Technical troubleshooting, Cross-functional collaboration, CRM and support ticketing systems, QA processes
Preferred skills
Developing self-serve tools
Responsibilities
Conduct discovery sessions with new clients, Provide product demonstrations and technical guidance, Develop and maintain roadmaps for launch tools, Guide Customer Success Managers through implementations, Provide post-launch troubleshooting support, Collaborate with Support Engineers
Seniority
Mid-level, hands-on IC