Operations Manager
Core
Coordinates and leads Distribution Center operations including inbound/outbound, warehousing, shipping, delivery, customer quality, and product inventory accuracy.
Role type
Operations Manager (Distribution Center)
Builds
Distribution center operations for healthcare partners
Domain
Healthcare supply chain and logistics
Deliverable
product features
Required skills
Supply chain management, logistics, distribution, warehouse management, financial acumen (P&L), leadership, people management, customer relationship management, regulatory compliance, continuous improvement, change management
Preferred skills
Healthcare/medical device industry experience, matrix environment navigation, succession planning
Technologies
None explicitly stated
Responsibilities
Direct all operations activities and teammates within the DC; Provide proactive feedback and coaching to Operations Supervisors; Develop and execute initiatives to improve DC metrics; Review and approve DC expenses and make capital recommendations; Lead achievement of KPIs in Safety, Quality, Productivity, and Turnover; Oversee customer service and resolve delivery issues; Implement conversion of new customers; Enforce adherence to SOPs/WIs for warehouse and transportation; Monitor performance and implement root cause analysis; Oversee succession planning; Ensure adherence to regulatory requirements (DOL, DEA, FDA, OSHA) and act as Designated Representative.