Associate, Product Consultant, Channels CX
Core
1st line support for the Xpressfeed data product, answering client queries using accounting/finance knowledge and SQL.
Role type
Associate Product Consultant (Client Service)
Builds
Client support and issue resolution for data feed products
Domain
Financial Data & Market Intelligence
Deliverable
client delivery
Required skills
SQL, MS Excel, Corporate Accounting (Income Statement, Balance Sheet, Cash Flow), European Language (German/French/Spanish)
Preferred skills
Investment knowledge (Private Equity, Fixed Income, Commodities), Capital IQ Platform, 1-2 years experience
Technologies
Xpressfeed, Capital IQ, CRM system, MS Office Suite