Specialist, Order Management
Core
Process invoices, sales, renewals, and account adjustments for clients while managing high-volume email correspondence.
Role type
Specialist, Order Management
Builds
Accurate client billing and service records
Domain
Financial services / Order Management
Required skills
Contract review, Sales processing, Account adjustments, Email management, Billing explanations, Ad hoc reporting
Preferred skills
Salesforce, Oracle
Technologies
Salesforce, Oracle, Vertex, Zuora, MS Office
Responsibilities
Review customer contracts, Process new sales and renewals, Make accurate account adjustments, Process emails, Escalate key issues, Provide ad hoc reporting
Seniority
Entry Professional