Commercial and CX Graduate Associate - Calgary
Core
Graduate Associate in Commercial and Customer Success, providing client support, training, and market research for energy and commodity data products.
Role type
Commercial and CX Graduate Associate
Builds
Client training sessions, account plans, data-driven models, and marketing materials for energy/commodity data products.
Domain
Energy and Commodity Markets
Deliverable
product features
Required skills
Generative AI proficiency, English fluency, Excel, Microsoft Office, research, presentation, client communication, multi-tasking
Preferred skills
Financial and commodity market knowledge
Technologies
S&P Global Energy-Platts, CERA, HORIZON, CRM systems, Excel add-ins
Responsibilities
Help clients navigate and extract data from product range; Liaise with internal teams to address client queries; Conduct market research and present to colleagues; Support sales teams with research and proposals; Build account overviews and plans; Design data-driven models and templates for clients; Create marketing materials.
Seniority
Graduate (Entry-level)
