Specialist I, Commercial Contract Support (AMER Shift )
Core
Support contract management operations by managing global orders, entering data into CPQ, and resolving client contract inquiries.
Role type
Specialist I, Commercial Contract Support
Builds
Global orders (new, amended, renewal) and contract transactions for S&P Global Energy clients
Domain
Energy & Commodities / Contract Management
Required skills
Contract management, Order processing, Data entry (CPQ), Case tracking, Client inquiry resolution, Process adherence, Audit documentation, Cross-functional collaboration
Preferred skills
None stated
Technologies
CPQ
Responsibilities
Perform contract data entry into CPQ; Manage global orders including amendments and renewals; Track case statuses from deal creation to fulfillment; Monitor and resolve escalations from Sales and Client Services; Assist Sales with billing, account, and contract status inquiries; Ensure adherence to CPQ ecosystem and business SLAs; Provide documentation for audits.
Seniority
Specialist I, operational support
