Client Services Coordinator
Core
Deliver exceptional client experience for Women's Summits portfolio, driving delegate retention and growth through trusted relationships and process optimization.
Role type
Client Services Coordinator (Event Operations)
Builds
Women's Summits events and delegate experiences
Domain
Events & Conferences
Deliverable
client delivery
Required skills
Client relationship management, CRM proficiency, process optimization, data analysis, event logistics coordination, stakeholder communication
Preferred skills
SalesForce, Pardot, Bizzabo, Monday.com, Swapcard
Responsibilities
Manage delegate inquiries and support, optimize client service processes using AI/automation, coordinate event logistics (rooming, tickets), support sales with lead generation and upsell opportunities, reconcile ticketing systems, manage billing and invoicing.
Seniority
Individual Contributor