Product Owner, Commercial Solutions — Salesforce Platform
Core
Hands-on Product Owner delivering Salesforce-enabled workflows for the customer lifecycle, partnering with Sales, Legal, and Support teams.
Role type
Senior Product Owner (Salesforce Platform)
Builds
Salesforce-enabled workflows, case management, knowledge, Omnichannel, reporting, and integrations for Sales, Service, and Legal operations.
Domain
Financial Services / CRM / Salesforce Ecosystem
Deliverable
production ML models | product features
Required skills
Salesforce Platform expertise, backlog management, user story definition, UAT leadership, sprint coordination, solution design, stakeholder collaboration, release coordination, process improvement
Preferred skills
Commercial/Service/Legal operations domain knowledge, data-driven solutioning, mentoring
Technologies
Salesforce, Service Cloud, CPQ, Conga, Workflow Automation, Integrations
Responsibilities
Manage and refine the Salesforce delivery backlog; collaborate with stakeholders to gather requirements and align priorities; support hands-on delivery of Salesforce capabilities; lead UAT, defect triage, and release coordination; drive adoption and training.
Seniority
Senior, hands-on IC
