Supply Chain Analyst II
Core
Support customer implementation events for the OM portfolio tool, ensuring hospitals and health systems are prepared to use the technology platform.
Role type
Supply chain implementation analyst
Builds
Customer onboarding and technology platform adoption for healthcare partners
Domain
Healthcare supply chain and inventory management
Deliverable
client delivery
Required skills
hospital supply chain knowledge, inventory management, process evaluation, project coordination, customer training, issue escalation
Preferred skills
clinical team interaction, business judgement, deadline management
Technologies
OM portfolio tool
Responsibilities
Conduct pre-go-live, go-live, and post-go-live activities including pre-scans and physical inventory; Evaluate existing customer processes for platform compatibility; Present functionality and upgrades to customers; Monitor customer satisfaction and escalate concerns; Collaborate with cross-functional teams for project completion.
Seniority
Individual Contributor, mid-level