Engineering Team Lead Ics

## About the role This is a Hybrid role, working from our London (Moorgate) Offices 2 days per week. The Team The team handles all the critical, complex calculations for our Credit product: working out a customer's balance in real time, creating payment plans for those who are struggling, and managing the collections process. This requires high availability, data accuracy and performance at scale. ## What You'll Be Doing As an Engineering Team Lead you build and lead a high-performing, healthy engineering team. You own the delivery of your team's quarterly objectives, the growth of your direct reports, and the day-to-day culture that lets great work happen. You stay hands-on, but your impact comes through your people and what the team delivers. You build a team that stays successful without you needing to step in. - Provide mentorship, constructive feedback, and foster a culture of collaboration and continuous improvement - Address underperformance decisively and advocate for your reports in calibration and promotion - Motivate the team, remove blockers, and track performance to ensure accountability - Work closely with Product, QA, and Technical Leaders to align on strategy and execution - Ensure clear, open communication in remote, hybrid, and in-person settings - Identify and mitigate risks, addressing challenges proactively - Own the holistic health of your team across people, process, and quality - Stay hands-on in software development, guiding engineers at a technical level - Advocate for the customer, balancing customer, team, and business needs in your decisions ## We're Looking For - A track record of leading and delivering complex projects - Experience leading or mentoring engineers, and the appetite to own the full management remit, from hiring and development through to the harder people conversations - Extensive commercial experience with C#/.Net - Strong technical background in modern software development practices and cloud-based scalable architecture - A customer-focused, commercially aware and data-informed approach to your decision making - Ability to manage cross-team dependencies, collaborating effectively with Product, QA, and other stakeholders ## Diversity & Inclusion We welcome, consider and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work. ## Great Work Deserves Great Perks We try not to take ourselves too seriously (all the time) so we make sure our office is decked out with a pool table, arcade machine, beer tap, and a couple of office dogs thrown in for good measure. Check out our benefits: - Private Healthcare including dental and opticians services through Vitality - Worldwide travel insurance through Vitality - Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical) - Salary Sacrifice Pension Scheme up to 7% match - 28 days holiday (plus bank holidays) - Annual Learning and Wellbeing Budget - Enhanced Parental Leave - Cycle to Work Scheme - Season Ticket Loan - 6 free therapy sessions per year - Dog Friendly Offices - Free drinks and snacks in our offices ## Interview Process - First stage: 30 minute intro call with Talent Partner - Second stage: 60 minute "Tech Chat" & Values Interview with the Engineering Manager & People Partner - Third stage: 60 minute Code Pairing with our Engineering Team - Final stage: 60 minute Case Study with Product & Engineering + 30-60 minute Good to Great Interview with our CTO (onsite)