Senior Project Manager - PMO-1
Core
Manage medium to large size projects and aid in program execution for Customer Communications Management (CCM) solutions, coordinating technical aspects including print/mail, electronic statements, SMS/IVR, websites, and database platforms.
Role type
Senior Project Manager (PMO)
Builds
Customer Communications Management solutions (Print/Mail, Electronic Statements, SMS/IVR, Websites, Field Force Management Systems, Database Platforms)
Domain
Technology / Software-as-a-Service (SaaS) / Customer Communications Management
Deliverable
production ML models | product features
Required skills
Project management, Agile methodologies, SaaS environment experience, Microsoft Office Suite, data file management, stakeholder management, risk identification, resource allocation
Preferred skills
PMP certification, ADO usage, Smartsheet experience, regulated environment experience (PCI/security)
Technologies
Microsoft Office Suite, ADO, Smartsheet
Responsibilities
Create project plans and monitor schedules/expenses; Provide metrics and reporting; Identify and mitigate risks/issues; Manage matrix teams across internal and external organizations; Collaborate to define scope, objectives, and deliverables; Facilitate Agile ceremonies; Coordinate technical aspects of CCM solutions including PCI compliance initiatives.
Seniority
Senior, hands-on IC